Table of Contents


The Waves & Tasks tab provides a mechanism to create or update waves and tasks in bulk.

Import New (Create)

From the Waves & Tasks tab, you can create new waves and tasks. To import:

  1. Click the Orchestration Import Template hyperlink to bring up the Download Orchestration Import Template dialog

    1. Choose New (Create) from the Import Template Type radio button
    2. Select Waves or Tasks from the Orchestration Type drop down
    3. Check Add Sample Data to Template to populate the template with sample data
    4. Click the Download Template button to download the orchestration template to populate. Click the Close button to close out of the dialog. You will be redirected back to the Waves & Tasks tab.
  2. Once you have completed the template, browse for the orchestration import file
    NOTE: Be sure to save your template in CSV UTF-8 (Comma delimited) (*.csv) to preserve any special characters and to format the date columns appropriately.
  3. Choose New (Create) as the type of import template from the radio button
  4. Select Waves or Tasks as the orchestration type from the drop down
  5. Prefilter the results by error, warning or success messages by checking or unchecking any of the three checkboxes
  6. Click the SubmitImport button to import the new waves or tasks. Navigate to another page to cancel the operation.
    1. The import function is only available to users in the Administrator and Regular User security groups
  7. The results of the import will be displayed at the bottom of the page
  8. You can view additional details by selecting an import (row)

Sample Wave Import

Wave NameWave TypeWave DescriptionStart GoalEnd GoalWave GroupT-Comm Template
Wave 1Wave Type 1My Description8/1/2025 09:009/30/2025 17:00Wave Group 1T-Comm Template 1

Sample Task Import

Task NameTask TypeTask DescriptionStart GoalEnd GoalAssigned ToAction TemplateWave NameT-Comm TemplatePriorityRecord Names
Task 1Task Type 1My Task Description8/1/2025 09:009/30/2020 17:00user1@test.com|user2@test.comAction Template 1Wave 1T-Comm Template 1LowRecord 1|Record 2

Import Existing (Update)

From the Waves & Tasks tab, you can update existing waves and tasks. To import:

  1. Click the Orchestration Import Template hyperlink to bring up the Download Orchestration Import Template dialog

    1. Choose Existing (Update) from the Import Template Type radio button
    2. Select Waves or Tasks from the Orchestration Type drop down
    3. Check Add Sample Data to Template to populate the template with sample data
    4. Click the Download Template button to download the orchestration template to populate. Click the Close button to close out of the dialog. You will be redirected back to the Waves & Tasks tab.
  2. Once you have completed the template, browse for the orchestration import file
    NOTE: Be sure to save your template in CSV UTF-8 (Comma delimited) (*.csv) to preserve any special characters and to format the date columns appropriately.
  3. Choose Existing (Update) as the type of import template from the radio button
  4. Select Waves or Tasks as the orchestration type from the drop down
    1. If Tasks is selected, choose the method to load action templates to update tasks (append, overwrite)
  5. Prefilter the results by error, warning or success messages by checking or unchecking any of the three checkboxes
  6. Click the SubmitImport button to import the new waves or tasks. Navigate to another page to cancel the operation.
    1. The import function is only available to users in the Administrator and Regular User security groups
  7. The results of the import will be displayed at the bottom of the page
  8. You can view additional details by selecting an import (row)

Sample Wave Import

Wave IdWave NameWave TypeWave DescriptionStart GoalEnd GoalWave GroupT-Comm Template
1Wave 1Wave Type 1My Description8/1/2025 09:009/30/2025 17:00Wave Group 1T-Comm Template 1

Sample Task Import

Task IdTask NameTask TypeTask DescriptionStart GoalEnd GoalAssigned ToAction TemplateWave NameT-Comm TemplatePriorityRecord Names
1Task 1Task Type 1My Task Description8/1/2025 09:009/30/2025 17:00user1@test.com|user2@test.comAction Template 1Wave 1T-Comm Template 1PriorityRecord 1|Record 2

Download Template

From the Waves & Tasks tab, you can download a template used to create new or update existing waves and tasks. To download:

  1. Click the Orchestration Import Template hyperlink to bring up the Download Orchestration Import Template dialog

    1. Choose New (Create) or Existing (Update) from the Import Template Type radio button
    2. Select Waves or Tasks from the Orchestration Type drop down
    3. Check Add Sample Data to Template to populate the template with sample data
    4. Click the Download Template button to download the orchestration template to populate. Click the Close button to close out of the dialog. You will be redirected back to the Waves & Tasks tab.

Format Date Columns

Date columns must be formatted correctly for the import to succeed. To format:

  1. Select the Start Goal and End Goal columns in Excel, right click and select Format Cells
  2. In the Number tab, click on Date from the Category list, and then click on Custom
    NOTE: The order of the clicks is required so the Custom tab will have date formatting populated into the Type field.
  3. In the Type field, enter the format code

    1. The following date and time formats are supported:
      DateTime
      yyyy-mm-ddhh:mm
      mm/dd/yyyyh:mm
      m/dd/yyyyhh:mm:ss
      m/d/yyyyh:mm:ss
      dd/mm/yyyyhh:mm AM/PM
      dd.mm.yyyyh:mm AM/PM

      NOTE: Be sure to use the locale identifier (e.g., [$-en-US], [$-en-GB]) so that the dates are interpreted correctly.

  4. Click OK and save the CSV
    NOTE: Be sure to save your template in CSV UTF-8 (Comma delimited) (*.csv) to preserve any special characters.
Last updated on 11/4/2026

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