Reschedule Button

The Reschedule Button configuration tab provides the ability to configure the behavior of the Reschedule button on the Scheduling tab in the portal. Configuration options include enabling or disabling the button, choosing the action of the button (send email or reschedule in the same wave), and the reschedule request send to email address and subject. The Scheduling tab allows a user to select their migration date if configured.

Configuration

From the Reschedule Button configuration tab, you can configure the behavior of the button in the portal. To configure:

1. Choose if the Reschedule button is enabled or not from the Enabled radio button
   
2. Select the action of the reschedule button from the Button Action drop down. The button can either send an email request or allow the user to reschedule in the portal.
   
3. Enter the send to email address of reschedule requests in the Send To Email Address text box
   
4. Enter the subject of reschedule requests in the Email Subject text box
   
5. Click the Update button to save your changes. Navigate to another page to cancel your changes.
   NOTE:  Each tab must be updated individually. Updating from a different tab without first updating the Reschedule Button configuration tab will result in the loss of your changes.
6. The view of the Scheduling widget in the portal with the Reschedule button enabled is shown below:
   
7. The view when the Reschedule button is clicked on the Scheduling tab in the portal is shown below:
   
   NOTE: The Scheduled field is set to YES and Scheduled Date field is set to the Preferred Date on the User asset type (if available) when a user reschedules their appointment in the portal.
8. An example reschedule email request is shown below:
   
9. The view of the Scheduling widget in the portal with the Reschedule button disabled is shown below:
   
10. The view of the Reschedule Button configuration tab with the Enabled radio button set to No is shown below: