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Overview

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The ReadyWorks Orchestration module provides the ability to manage your program or workflow through orchestration waves, tasks, and actions (or runbooks). The following sections detail the functionality of the Orchestration module.

Key Concepts

Waves A group of data records with an associated timeline (start/end date/time)
Wave Types A way to signify the type of a wave, primarily used for reporting
Wave Groups A group of waves used for rollup reporting
Wave Exceptions Applied to exclude blackout periods, holidays, and change freezes from the User Experience Schedule
Tasks A step in the workflow, typically used to track the transformation or migration of a device or user
Task Types A way to signify the type of a task, primarily used for reporting
Actions A defined runbook for a task
Action Templates A template of actions that can be loaded into a task
T-Comm Templates A template email that can be linked to waves and/or tasks to provide an automated communications program
Task Chain Templates A template of tasks that can be loaded into a wave to instantiate a workflow when each user self schedules

Orchestration Diagram

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