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FAQs
 
New T-Comm Template
< Back
From the T-Comm Templates page, you can create T-Comm templates. To create:
- Click the New T-Comm Template button to bring up the New T-Comm Template page
 - Enter the properties of the new T-Comm template
- Name – Name of the T-Comm template (required)
 - T-Days Trigger – Days before or after the start date of a wave or task when the T-Comm template will be sent (required)
 - T-Hours Trigger – Hour of the day the T-Comm template will be sent (i.e. 11 equates to 11:00am through 11:59am, 23 equates to 11:00pm through 11:59pm) (required)
 - Link Waves – Waves the T-Comm template is linked to (optional)
 - Link Tasks – Tasks the T-Comm template is linked to (optional)
 - Enabled – Whether the T-Comm template is enabled or disabled (required)
 - Include ICS Attachment – Whether an ICS attachment is sent with the T-Comm template (optional)
NOTE: In the case that your email client does not support HTML in the ICS attachment, it will default to plain text. - Send Method – Method of the T-Comm template (Default, Advanced). Select the Advanced method to add Send Criteria to limit T-Comm sending to only those records with matching properties. (optional)
 - From Email Address – Send from email address of the T-Comm template (required)
 - CC Email – Recipient to be copied on the T-Comm template (separate multiple recipients with a comma) (optional)
 - BCC Email – Recipient to be blind copied on the T-Comm template (separate multiple recipients with a comma (optional)
 - Email Subject – Subject of the T-Comm template. Utilize placeholders in the email subject to personalize emails. (required)
 - Email Body – Body of the T-Comm template. Utilize placeholders in the email body to personalize emails. (required)
 
 - Click the Create button when finished to create the T-Comm template. You will be redirected back to the T-Comm Templates page. Click the Cancel button to cancel the operation.
 
