T-Comm Templates

The T-Comm Templates page provides the ability to create T-Comm templates to link to your orchestration waves, tasks, and rules.

Available operations:

• Create new T-Comm templates by clicking on the New T-Comm Template button
• View a list of T-Comm templates in ReadyWorks
  • Columns available
    • Name – Name of the T-Comm template
    • T-Days – Days before or after the start date of a wave or task when the T-Comm template will be sent
    • T-Hours – Hour of the day the T-Comm template will be sent (i.e. 11 equates to 11:00am through 11:59am, 23 equates to 11:00pm through 11:59pm)
    • Send From Email – Send from email address of the T-Comm template
    • Email Subject – Subject of the T-Comm template
    • Status – Whether the T-Comm template is enabled or disabled
    • Linked Waves – Number of waves linked to the T-Comm template
    • Linked Tasks – Number of tasks linked to the T-Comm template
• View the properties of T-Comm templates by clicking the hyperlink of the Name field
• Copy T-Comm templates by selecting a T-Comm template (row) and clicking the Copy T-Comm Template button on the toolbar
• Test T-Comm templates by selecting a T-Comm template (row) and clicking the Test T-Comm Template button on the toolbar
• Delete T-Comm templates by selecting a T-Comm template (row) and clicking the Delete T-Comm Template button on the toolbar
• You can also change the number of visible rows in the table, view full screen, set column visibility, export to CSV or Excel, refresh the table, and search for text

NOTE:  T-Comm templates are not sent for cancelled or failed tasks. T-Comm templates linked to waves, tasks, or task chain templates cannot be deleted.